Troubleshooting a server crash requires an experienced, and knowledgeable network tech with a calm temperament. Speed is also of the essence, to minimizing damage from the server crash and minimize lost user productivity.
Most server crashes occur due to damaged hardware, or Microsoft Server errors.
Almost all of these crashes are preceded by notifications and alerts. An experienced network tech performing regular server maintenance will be able to prevent almost all server crashes from occurring in the first place.
How much money would your firm lose if the server crashed and was unavailable for 2-4 days?
Business Continuity Planning and Disaster Recovery Planning go beyond basic data backup and server maintenance to assure network services are always available. These plans are much more cost effective than in years past.